It serves as an economical alternative to Motorola’s flagship smartphone, the Moto X.

This phone possesses an Android OS, a 5. The phone does not respond to pressing the power button and shows no signs of powering on.

If your Moto G will not turn on, the problem may simply be a drained battery. Ensure that you have a working charging cable, and let your phone charge for at least 30 minutes.

Try long pressing the power button for at least 10 seconds. If the phone still does not turn on, unplug the phone if it is plugged in. Then hold down the volume down button while simultaneously plugging the phone into a charger and then release the volume down button.

Vote Up 1 Vote Down. Asus Zenfone 4 ZE554KL Dual Sim 5.5quot Smart Phone Now only if Ausdroid could stick to this quality for all of their articles.

In this case, leave the phone to rest overnight without being connected to a charger. After this period, the phone should respond after 30 minutes of charging.

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If no other solution fixes the problem, you can perform an external factory reset that will restore your phone’s software to factory settings i. This is a last resort since it will delete all of the data and information on your phone.

The following steps will perform an external factory reset on your phone:. If your the Moto G does not charge when plugged in, check to make sure the charging cord snuggly connects to the phone and that the cord also has a good connection with the charging source outlet or computer.

06.03.2020 – Right side. Pretty good, but not great, camera quality; 13MP shooter with decent range. The second-generation one was much better, but still one of the weakest parts of the design. We should not, however, forget to mention the lack of wireless image transmission options.

If your Moto G loses charge rapidly, you may have too many apps running in the background. To check this, select the “Settings” app and look under the “Battery” tab.

There you will be able to see which apps are using the most energy. Closing unused apps will help to maintain charge.

Motorola gives the third generation of its Moto G a refined face lift and delivers a superb money-performance bundle: A decent camera, long battery life, and up-to-date operating system. Now only if Ausdroid could stick to this quality for all of their articles. Motorola moto g dual sim (3rd gen) keyboard First, verify the password you might look on the router or ask the Wi-Fi administrator. Samsung Galaxy S6 review.

If the Moto G will not charge while being correctly plugged in, the charging cord may be damaged. To test this, try using a different charging cord and perhaps a different wall outlet.

If the phone still will not charge, the charging port may be damaged. If the battery is damaged, the phone can suffer either a rapid loss of charge or fail to charge altogether.

To reconnect to the same network, pull down the settings panel and tap the Wi-Fi icon to turn it off. Then tap the Wi-Fi menu and tap the same network to connect to it again.

Under the “Settings” app, select the “About Phone” tab, then select”System updates,” and install the latest update if one is available. Some issues can be caused by junk buildup that is cleaned when the phone is rebooted.

First, verify the password you might look on the router or ask the Wi-Fi administrator. This time, enter the correct password that you have verified.

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If the authentication still fails, try connecting to other networks. Otherwise, you might have faulty Wi-Fi hardware or software.

Contact Motorola or Google for support. In safe mode, check your Wi-Fi speeds again. If it is still slow, check again on other Wi-Fi networks.

If the problem exists on only one network, your device may have a low priority connection contact the Wi-Fi administrator for this network.

If your device is consistently slower than other devices on multiple Wi-Fi networks, you could have faulty Wi-Fi hardware or software. If the Wi-Fi speed is improved by rebooting in safe mode see previous itemthe slowdown is most likely caused by an app or service on your phone.

In safe mode, you can open apps on your phone one by one while testing your Wi-Fi speed to find the app at fault. If the app is not necessary, uninstalling it may fix the problem.

If the slowdown is not caused by any particular app, you can also try disabling automatic updates on the Google Play Store and automatic syncing.

To do this, select the “Settings” app, select the “Accounts” tab, and check the sync settings for each account. Under the “Settings” app, select “Storage” and make sure your SD card is not currently unmounted.

If it is unmounted, tap “Mount SD card”. Your SD card may be loose or otherwise improperly inserted into the SD card slot. Take off the back cover of the phone using the tab at the bottom and then pull out the SD card from the bottom slot in the top left corner.

Insert it again into the same slot, sliding it all the way in.

Make sure your phone recognizes the SD card by going to the “Settings” app, selecting the “Storage” tab, and seeing if your SD card is listed.

Follow the instructions above but replace the current SD card with a different one. If the problem persists for other SD cards, it is likely that you have a faulty SD card reader.

Touch response was a bit of an issue last year, and it remains a bit of a quirk. Motorola moto g dual sim (3rd gen) keyboard You can migrate data to your Moto G, which is what most people will probably be doing, but when it comes time to upgrade or whatever, you can use Migrate to help you move your data from your Moto G to something else. Motorola have a strong following because of their approach to software, and that approach is to keep it as close to stock Android as possible.

If your phone’s screen is unresponsive due to a software glitch, a simple restart can help to resolve the issue. Go to system updates and click on device software to check for new software updates for the phone.

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Your phone may have a faulty touchscreen. Since the headphone volume differs from the speaker volume, the volume may actually be muted.

Try adjusting the volume with the headphones plugged in by pressing the VOL UP button until the system sound appears to be in the middle. If adjusting the volume does not help, rebooting the phone may fix the problem.

Connect a different pair of headphones, and test the volume again. If the sound works for other headphones, your headphones might be faulty.

However, if the problem persists with other headphones, you might have a bad audio jack.

If you are in an area not covered by your service provider, you will be unable to use data, make calls, or send text messages. If airplane mode has been activated on your phone, all calling service and data will be blocked, preventing calls and messaging.

Motorola Moto G Dual SIM (3rd gen) – Full phone specifications

To turn this mode off, select the “Settings” app and select the “More” tab. There you will see a slider labeled “Airplane mode. Airplane mode will then be deactivated.

If your data and cell service are not working properly, please contact your phone’s carrier service e. Verizon, T-Mobile, Sprint, etc.

If your phone’s SIM card is damaged, you will not be able to make calls or send messages. Contact your phone’s carrier service e. If no other solution fixes the problem, you can perform a factory reset that will restore your phone’s software to factory settings i.

The following steps will perform a factory reset on your phone:. What can I do,if after I reset the moto G 3rd gen,when I turn it on,the logo appears and it’s turning off and on.

Amsal Ali Khuwaja – November I can’t receive any incoming calls when people call it says the customer is talking although it is not.

Motorola Moto G 3rd Generation Troubleshooting. Edit Options History.

Author: James Copeland and 7 other contributors. Student-Contributed Wiki An awesome team of students from our education program made this wiki.

Drained Battery. Power button not working. Power button is broken.

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Software Glitch. Fully Discharged Battery. Bad Battery.

Software Malfunction. Bad Charging Connection. Too Many Background Apps. Faulty Charging Cable.

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Damaged Charging Port. Weak or Lost Wi-Fi Connection. Disconnected from the Network. Outdated Software. Junk Buildup.

Failed Authentication. Faulty Wi-Fi Chip. Unmounted SD Card. Improper SD Card Insertion. Faulty Card Reader. Faulty Touchscreen.

No Sound Coming Through Headphones. Not in Service Area. Airplane Mode Is Activated.